Duration :

Three Months

Eligibility :

Graduate / Final Year Students og Graduation

Program Objectives :

Be a part of rapidly growing organized retail industry by gaining Skills & Knowledge to be competent in frontline Management in a retail environment including managing a section or department of a large retail store or business to business of a small retail outlet , the job roles one can apply after completion of course are Customer Relation executive, Shop floor Manager , Store Merchandiser Supervisor , Store Manager , Cash counter executive and many more

Knowledge & Skill Dissemination through

  • Class Room Training
  • Case Studies
  • Role Plays
  • Industry orientation by senior corporate Executives

Course Structure :

Module 1

 Manage Store Merchandise

Module 2

Customer Delight Strategies

Module 3

Up Selling & Cross Selling

Module 4

Build and Sustain customer Relationship

Module 5

Reporting & Data Analysis

Module 6

Project :  Prepare a standard Operating Procedure ( SOP )