We conduct audits and surveys for all three levels of customers for enhancement of business
- Internal customer (Employee Satisfaction Scores).
- Interim Customers (Distribution/ Channel partner Health index) .
- End Customers ( Mystery Audit which we call WELCOME CUSTOMER Program)
- Understand the scope & the parameters – also suggest / recommend based on our past experience.
- Design the questionnaire accordingly.
- Incorporate suggestions of clients before finalization.
- Conduct the surveys / audits with the right set of professionals.
- Tabulation/ Compilation of all observations.
- Submission of reports in a easy to understand and act formats